Terms of service

a. If the item you received is broken, damaged, or defective, please contact our customer support within 48 hours of receiving the order.

b. We will require evidence of the damage, such as clear photographs or videos, to facilitate the exchange process.

c. Once we have verified the issue, we will arrange for a replacement of the damaged item.

d. In the event that the wrong item has been delivered, please notify our customer support within 48 hours, and we will coordinate the return of the incorrect item and arrange for the delivery of the correct one.

e. Any exchanges or replacements will be subject to product availability. If the exact item is unavailable, we will work with you to find a suitable alternative or provide a refund.